📌 Before entering your SoWork Office, you'll land on a Lobby screen where you can test your video and audio setup.

This screen lets you:

• Turn your camera or microphone on/off
• Confirm your devices are working
• Change inputs before joining

🔧 If Something’s Not Working...

Here are the most common troubleshooting steps for mic/camera issues:

🧼 Close Other Apps That Use Your Camera/Mic

Make sure Zoom, Teams, Google Meet, or any other video tools are completely closed before launching SoWork.

🍏 Check Mac Permissions

1. Go to System Settings > Privacy & Security
2. Click Camera > Toggle ON access for Chrome and/or SoWork
3. Click Microphone > Toggle ON access for Chrome and/or SoWork

You may need to restart your browser or app.

🪟 Check Windows Permissions