📌Having trouble sharing your screen in SoWork? No worries—we’ve got your back. Most screenshare issues come down to permissions, and we’ll help you fix them quickly.

🧑‍💻 Mac Users

Step-by-step fix:

1. Open System Settings (or System Preferences, depending on your OS version).
2. Navigate to Privacy & Security.
3. Scroll to Screen Recording.
4. Make sure you’ve given permission to:
   • SoWork (if using the app)
   • Google Chrome (if using the browser)

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Tip: You must restart the app or Chrome after enabling permissions for the change to take effect.

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🪟 Windows Users

Step-by-step fix:

1. Open your Windows Settings.
2. Click on Privacy & Security.
3. Under App Permissions, check both Camera and Microphone access.
4. If you're using the SoWork desktop app, make sure it’s also allowed under Screen Capture or related permissions (depending on Windows version).

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This issue sometimes shows up after a Windows or SoWork update. If screenshare stops working suddenly, double-check your permissions first.

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✅ Still not working?

If you've checked all permissions and it’s still not working, try: